Klassen Driver privacy policy

Effective 27 October 2026

Klassen Driver is the app Klassen Group Inc. truck drivers use to receive jobs from dispatch and record their work. Only Klassen employees can sign in. This page explains what the app collects, why, and who sees it.

What the app collects

• Who you are. You sign in with your Klassen Microsoft account. The app links your work to your driver record.
• Your work. The steps you take on each job (arrived, loaded, delivered), with times, quantities, bill numbers and notes you enter.
• Location. The device's position at the moment you record a step, for example when you tap "Arrived". The app does not track you between steps or in the background, and only asks for location while it is in use. If you refuse location access, the app still works and records no position.
• Photos. Photos you take of bills, scale tickets and other paperwork, and photos you attach to a problem report.
• Problem reports. When you send a problem report, the app includes your note, a screenshot if you choose, the screen you were on, the app version, the device model and operating system, and connection state.
• Notifications. A push notification token for the device, so dispatch can send you new jobs.

The app does not collect your contacts, messages, browsing, or the name you gave your device. It does not show ads and does not track you across other apps.

Why

To run Klassen's deliveries: to send you jobs, to confirm where and when loads were picked up and delivered, to produce bills for customers, and to fix problems with the app. Nothing is sold, and nothing is used for advertising.

Who sees it

Klassen dispatch, office and management staff. Klassen uses service providers to run the app, who handle data only on Klassen's behalf:

• Microsoft, for sign-in and hosting.
• Supabase, for the database and stored photos.
• Linear, for problem reports.
• Expo, Apple and Google, for app updates and push notifications.

On your own phone

If you install the app on a phone you own, it collects the same things, and only while you use it for work. Location is recorded only when you record a step on a job. Signing out stops all collection.

How long it is kept

Job records, locations and photos are kept with Klassen's load and billing records. Problem reports are kept until the problem is resolved. Work saved on the device is removed once it has been sent, or when it is cleared in Settings.

Your choices

You can turn off location, camera and notification access in your device settings at any time. To ask what Klassen holds about you, or to correct it, contact your dispatcher or Klassen Group head office in Abbotsford, BC.

Changes

If this policy changes, the new version is posted on this page with a new effective date.